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Convergent Outsourcing Data Breach Investigation

Thank you for considering The Lyon Firm. At this time, we are not accepting plaintiffs related to this specific consumer issue. However, if you would like to be contacted in the future, please complete the contact form. By completing the form you will be contacted if the Firm begins accepting new cases on this matter, and you will also be included in firm news alerts related to important consumer safety and privacy issues to help keep you informed about related issues.

The Lyon Firm is actively involved in class action personal privacy and data theft cases and is currently investigating Convergent Outsourcing data breach claims on behalf of plaintiffs nationwide.

In June 2022, Convergent Outsourcing discovered a data breach in which the sensitive personal identifiable information in its systems may have been accessed. After an investigation, Convergent Outsourcing determined that an unauthorized actor used data extraction tools and deployed a ransomware attack.

On November 1, 2022, Convergent Outsourcing began notifying over 640,000 impacted individuals.

Convergent Outsourcing is a third-party debt collection agency and conducts business with telecommunications companies, utilities, banks, cable companies, and financial service providers.