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Telehealth Privacy Lawsuits

The Lyon Firm is actively involved in Class Action Data Tracking & Telehealth Privacy Violations Lawsuits on behalf of plaintiffs nationwide
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Hire a Telehealth Privacy Lawyer

While the benefits of telehealth are clear, the safeguarding of sensitive health data in the virtual realm is an important concern.

In the ever-evolving realm of healthcare technology, telehealth has emerged as a revolutionary means of delivering medical care. While its benefits are undeniable, the surge in telehealth utilization has brought about a pressing concern – the risk of privacy violations. As the demand for virtual healthcare rises, so does the need to lessen the risks associated with breaches of patient confidentiality. 

Through telehealth, patients can consult with healthcare providers without being physically present in a medical facility. Telehealth medicine may involve a range of services, including video consultations, remote monitoring of vital signs, electronic prescription services, and the exchange of medical information through secure digital platforms. 


Telehealth has played a significant role in expanding healthcare access, especially during times when in-person visits may be challenging, such as during public health emergencies. This approach has become increasingly popular for routine check-ups, and follow-up appointments. It can even be used for some special services. It offers convenience for patients who may have difficulty accessing in-person care or prefer the flexibility of virtual consultations.

If you have utilized telehealth to meet with your healthcare team and have experienced harm, you may be able to bring

a lawsuit. Contact The Lyon Firm online or by calling our team at (513) 381-233. We are happy to provide you with a free case evaluation and help you begin the legal process. 

What Damages Are Available in a Telehealth Lawsuit?

The privacy risks of telehealth medicine should be taken seriously. In a telehealth lawsuit, the damages that may be available can vary depending on the specific circumstances of the case. 

  • Additional healthcare costs: You may be able to recover medical expenses and any other financial losses directly resulting from the telehealth privacy violation.
  • Injunctions: In some cases, a court may issue an injunction. An injunction is a court order that is intended to stop ongoing privacy violations. This type of relief aims to address the issue at its source. 
  • Pain and suffering: These damages are subjective and aim to address the emotional impact of the privacy breach.
  • Statutory financial damages: Some privacy laws, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States, provide for statutory damages. These are predetermined amounts specified in the law that may be awarded for each violation.
  • Punitive damages: Punitive damages may be awarded in cases of willful or seriously negligent conduct. They are intended to punish the defendant and deter similar conduct in the future. However, punitive damages are not always available and depend on the jurisdiction and the nature of the violation.

The availability of damages and the specific types of damages that can be pursued will depend on the jurisdiction, the nature of the telehealth privacy violation, and the applicable laws. Consulting with an attorney experienced in healthcare and privacy law is crucial to understanding the potential damages in your particular case.

If you suspect a telehealth privacy violation, consult with a legal professional experienced in healthcare and privacy law. An attorney can help assess the situation and determine the appropriate course of action. Contact The Lyon Firm online or by calling our offices at (513) 381-2333. We are here to answer your questions and help you learn more about telehealth violations and how the legal process can benefit you.


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Joseph Lyon has 17 years of experience representing individuals in complex litigation matters. He has represented individuals in every state against many of the largest companies in the world.

The Firm focuses on single-event civil cases and class actions involving corporate neglect & fraud, toxic exposure, product defects & recalls, medical malpractice, and invasion of privacy.


The Firm offers contingency fees, advancing all costs of the litigation, and accepting the full financial risk, allowing our clients full access to the legal system while reducing the financial stress while they focus on their healthcare and financial needs.

Telehealth Privacy Violations

Telehealth privacy violations can take various forms. These violations may involve unauthorized disclosure, access to your medical records, or misuse of sensitive medical information. Some specific examples of telehealth privacy violations include: 

  • Data breach: Data breaches include security incidents that lead to the exposure or theft of patient data during telehealth interactions. Sensitive data may include personal information, financial information, or even information about your medical treatments. If this data is leaked, others may be able to use it to access your bank accounts or medical records. 
  • Unauthorized access: In these instances, individuals gain unauthorized access to telehealth platforms or patient records, either through hacking or other means.
  • Recording without consent: If your healthcare provider records your session without consent, this can be considered a violation of privacy. You may be entitled to compensation. 
  • Misuse of information: When healthcare providers or staff inappropriately use patient information for purposes other than the intended medical care, you may be able to bring a lawsuit. 
  • Failure to comply with privacy laws: Non-compliance with healthcare privacy laws, such as HIPAA ( Health Insurance Portability and Accountability Act) in the United States can lead to legal action. HIPAA is just one law that governs the protection of patient information during telehealth interactions.

The U.S. Department of Health and Human Services (HHS) has provided some tips for staying safe while using telehealth medicine. Some notable tips from the HHS include: 

  • Conduct your appointment in a private place
  • Use a personal device or computer
  • Turn on screen lock functions 
  • Delete health information on your computer or mobile device when you don’t need it anymore.
  • Turn on multi-factor identification systems
  • Use encryption tools when available

If you are considering a telehealth privacy lawsuit, hiring an attorney is an important first step. An attorney can review the details of your case and assess its legal merit. They can help determine if there has been a violation of privacy laws or breaches of confidentiality in the context of telehealth. Your attorney can handle the difficult task of calculating damages and help you determine the proper amount to sue for. 

At the Lyon Firm, we have handled violations in healthcare and privacy laws and are knowledgeable about the relevant regulations. We can help you understand how these laws apply to your situation and what the best course of action will be. 

Contact a Telehealth Privacy Attorney Today

If you believe your telehealth privacy has been compromised, seek legal advice promptly. Contacting a telehealth privacy attorney today can help you understand your rights, and assess the strength of your case. 

An experienced attorney can guide you through the necessary steps. They can help evaluate potential damages and advocate for your privacy rights in a telehealth setting. Don’t hesitate to consult with a legal professional to ensure timely and appropriate action.

Why Hire The Lyon Firm 

At The Lyon Firm, we have many years of experience in fighting for our clients. We have secured numerous jury awards and financial settlements for our clients who have been harmed by negligent medical staff. Contact The Lyon Firm online or by calling our team at (513) 381-2333. We are standing by to help you begin the legal process. 

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Compensation for Victims


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Questions About Your Telehealth Privacy Rights

What should I do if I believe I have a telehealth privacy lawsuit?

If you believe that you have experienced a telehealth privacy violation and may have grounds for a lawsuit, there are several steps you can take. Keep detailed records of the incident, including dates, times, and any communication related to the privacy breach. Seek legal advice by consulting with an attorney experienced in healthcare and privacy laws. 

Your attorney can assess the details of your case and guide you on the best course of action. 

Remember that legal processes can be complex, and it is important to seek professional legal advice. Consult with an attorney to understand your rights, evaluate the strength of your case, and determine the appropriate course of action.

Who can file a telehealth privacy lawsuit?

Various individuals or entities may have legal standing to file a telehealth privacy lawsuit depending on the circumstances. Anyone who has utilized telehealth services and believes their privacy rights have been violated may consider filing a lawsuit. Healthcare providers who believe their patients’ privacy rights have been compromised may take legal action against the responsible parties.

Note that the specific legal standing to file a telehealth privacy lawsuit can vary based on jurisdiction and the nature of the privacy violation. If you believe you have grounds for a lawsuit, it’s advisable to consult with an attorney specializing in healthcare and privacy law. They can provide guidance on whether you have a valid claim and the appropriate legal steps to take.

What is my telehealth privacy lawsuit worth?

Determining the potential value of a telehealth privacy lawsuit can be complex and depends on various factors. The worth of your lawsuit may include compensation for specific damages.The severity and nature of the privacy breach can impact the value of the lawsuit. For example, unauthorized access to sensitive medical information may be considered a more significant violation.

There is no set amount of damages for a telehealth privacy lawsuit. Consulting with an attorney who is experienced in telehealth and privacy law can give you a better idea of what your case is worth. They can provide a more accurate evaluation of the potential value based on the factors relevant to your situation. Keep in mind that every case is unique, and the outcome will depend on the specific circumstances surrounding the privacy breach.

In 2024, the telehealth company Cerebral agreed to pay an FTC fine over $7 million to settle allegations it disclosed personal health information for advertising purposes and misled customers. The FTC noted that the mental healthcare provider gave sensitive data of over 3 million consumers — including medical and prescription histories and pharmacy and health insurance information — to third parties through online tracking technologies. 
The FTC also alleged Cerebral maintained “sloppy” data security practices, and never trained their staff on handling sensitive data. 

When should I file my telehealth privacy lawsuit?

If you believe you have a telehealth privacy lawsuit, it is important to be aware of the statute of limitations. The statute of limitation refers to the set time limit for filing a lawsuit. The specific time frames can vary depending on the nature of the claim and the applicable laws.

Contact Joe Lyon and The Lyon Firm online or by calling our office at (513) 381-2333 to learn more about the statute of limitations. We are standing by to take the first step in the legal process. 

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