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Genworth Data Breach Investigation

Thank you for considering The Lyon Firm. At this time, we are not accepting plaintiffs related to this specific consumer issue. However, if you would like to be contacted in the future, please complete the contact form. By completing the form you will be contacted if the Firm begins accepting new cases on this matter, and you will also be included in firm news alerts related to important consumer safety and privacy issues to help keep you informed about related issues.

The Lyon Firm is actively involved in class action personal privacy and data theft cases and is currently investigating the Genworth and PBI Research data breach claims for plaintiffs nationwide.

In June 2023, Genworth discovered that a vendor, PBI Research Services and their file transfer app, experienced a data breach in which the sensitive personal identifiable information of 2.5 million Genworth customers and insurance agents may have been accessed.

Security experts say these “supply-chain hacks” expose a serious flaw about the software organizations use. Network security is only as strong as the weakest digital link in the ecosystem. In any case, a company is responsible if their contractors fail.

Genworth determined that an unauthorized actor could have accessed sensitive information through the cyberattack on the MOVEit file transfer software used by PBI. between May 29 and May 30, 2023. The type of compromised information may include the following:

  • Name
  • Social Security number
  • Date of Birth
  • Address
  • Insurance information

Joe Lyon is a highly-rated data breach lawyer and Privacy Attorney representing plaintiffs nationwide in class action security breach lawsuits. Contact our data breach lawyers to see if you qualify to join the MOVEit class action lawsuits. 

What Happened?

In late May 2023, Progress Software, the provider of MOVEit Transfer software, disclosed that hackers had exploited a vulnerability in their software. The company issued a patch but it was about a day too late as the damage had been done by the hackers.

The Clop ransomware group was identified as the unauthorized party. The group regularly hacks into company systems, steals data, then demands payment from companies before they release the data held ransom. Clop has claimed several attacks, but none bigger than this one.

Progress launched an investigation into the full scope of the MOVEit vulnerability’s impact on multiple systems. The MOVEit breach is now thought to have impacted over 500 organizations and over 40 million people.

PBI Research Services/Berwyn Group says the personal data of at least 2.5 million Genworth Financial (Genworth Life and Annuity Insurance Company; Genworth Life Insurance Company) policyholders, including Social Security numbers, was leaked.

The ongoing investigation determined that various personal information was impacted by this event and may have included the following: name, Social Security number, policy/account number, date of birth, and/or address.

What to do following the Genworth Data Breach?

After data is compromised, individuals may always be at risk for future identity theft and other forms of financial and medical fraud. It is possible, to some degree, to protect yourself with identity theft coverage and subscribing to credit report alerts. A credit freeze may also be considered in extreme cases.

Change all login info after a breach, and be more alert regarding phishing attempts and fraud. It’s always critical to watch for signs of fraud and any indication that others are trying to access your accounts. If you happen to see fraudulent activity, take the appropriate actions to help protect yourself. If you want more information on what to do when a data breach impacts you, call The Lyon Firm or visit the FTC identity theft site.

Every year millions of Americans suffer from data breach events, many of whom seek legal action for compensation and to hold companies like Genworth accountable for negligent security systems. Legal action may be the only way to receive fair compensation and to press a company financially to force a change in their corporate behavior.

Our lawyers are currently involved in numerous data breach lawsuits, many of which involved the MOVEit hack. If you want more information on current data privacy litigation and how to file a data breach class action lawsuit, contact The Lyon Firm for a free case review. You can still file a claim on existing class actions if they have not settled. Call us to learn more about the Genworth case and to discuss the ongoing litigation.