Institutions that have a documented history of badgering consumers with unwanted phone calls, recordings, and text messages include telemarketers, political parties, banks, real estate agents, and debt collectors like credit card, student loan, and mortgage companies. Since the legalization of certain cannabis products, marijuana dispensaries have also become regular TCPA violators.
A class action lawsuit is a legal case in which a group of individuals who have experienced similar violations of the TCPA join together to collectively sue the entity responsible for the violations.
Class actions streamline the legal process by allowing a single lawsuit to represent the interests of many affected individuals, making it more efficient and accessible for those seeking compensation for TCPA violations.
The largest TCPA class action lawsuits in history have been settled by American corporations in the last few years. One large example is Capital One, which agreed to pay $75.5 million after allegedly using an auto-dialer to call thousands of consumers’ cell phones. Other notable amounts include $76 million from Caribbean Cruise Line, $45 million from AT&T, and $32 million from Bank of America.
To protect yourself against robocalls and spam phone calls, do not answer calls from unknown numbers or ones you don’t recognize. If you do pick up a call, never provide or confirm personal information or financial details.
Be wary of phone calls that say they’re from your bank, IRS, or police department which request personal information. If you think an official organization is trying to reach you, look up their contact information independently to call them and verify.
Register your landline and cell phone number with the federal Do Not Call Registry at donotcall.gov, and report robocalls/unwanted calls to the Federal Trade Commission (FTC). Contact a TCPA violation attorney from The Lyon Firm by calling (513) 381-2333 for further options and to discuss potential compensation.