The consumer protection lawyers at The Lyon Firm are investigating new claims of privacy violations stemming from AI-based robocall technology. Individuals can file a class action complaint against any negligent company and seek damages related to an AI TCPA violation.

Contact our legal team to learn more about AI robocalls and AI call monitoring  that can warrant legal action. Free consultations and case reviews are available.

AI Robocalls and TCPA Lawsuits

Consumers across the country are reporting phone calls in which AI-generated voices deliver sales pitches or impersonate real people. These calls are consdiered invasive and misleading, and may also be unlawful under the Telephone Consumer Protection Act (TCPA), a federal law designed to protect consumers from unwanted and harassing telemarketing.

With lawsuits already being filed, courts are now grappling with how to apply decades-old telemarketing laws to modern AI technology.

What Are AI Robocalls?

Traditional robocalls typically use prerecorded messages or autodialers to reach thousands of consumers at once. AI robocalls take this a step further by integrating artificial intelligence voice synthesis with chatbots and natural language processing.

Be wary of AI-generated voices that sound like human agents, making small talk before pushing a sales script.

The Telephone Consumer Protection Act (TCPA)

The TCPA, passed in 1991, restricts telemarketing calls and texts. Violations of the TCPA carry significant penalties—$500 per illegal call or text, and up to $1,500 per call for willful violations.

The key legal question today is whether AI-powered robocalls fall within the TCPA’s restrictions on “artificial voice” communications or autodialing technology. Many attorneys and courts argue that they clearly do.

Even though AI-generated voices sound more natural than old prerecorded messages, they still constitute an “artificial voice” under the TCPA. If companies use AI robocalls to solicit consumers without consent, they may be violating federal law.

Can You File an AI TCPA Lawsuit?

Recently, an AI TCPA (Telephone Consumer Protection Act) lawsuit was filed against Altrua Ministries, after the company allegedly delivered at least five prerecorded messages that utilized an AI-generative voice software to a man’s cellular phone. It was considered a TCPA violation because Altrua allegedly placed these calls without acquiring the individual’s consent.

According to the law, it is unlawful “to initiate any telephone call to any residential [or mobile] telephone line using an artificial or prerecorded voice to deliver a message without the prior express consent of the called party.”

The FCC (Federal Communications Commission), the federal agency responsible for reining in irritating robocalls and telemarketing, continues to evaluate new AI TCPA laws and will have their hands full keeping up with the new technology that has an impact on the telemarketing industry.

Last year, the FCC issued a ruling that stated AI telemarketing calls fall within the purview of the TCPA and its existing regulations. Since that announcement, numerous AI TCPA lawsuits have been filed by plaintiffs, most of whom cite the statute’s prohibition on the use of artificial voice without obtaining prior consent from call recipients.

Why Hire an Attorney for AI Robocall Claims?

Properly filing TCPA claims requires technical and legal knowledge. Our experienced consumer protection attorneys can determine whether the your claim qualifies as a TCPA violation.

Our TCPA Attorneys play a critical role in holding companies accountable and ensuring new technologies like AI do not erode consumer rights. The Lyon Firm can guide you through a complex legal process and seek compensation on your behalf. Contact us now for a free consultation.