Skip to main content

NewGen Administrative Services Data Breach Investigation

Written by Joseph Lyon on . Posted in Data Breach.

The Lyon Firm is investigating data breach claims reported by Bold Quail Holdings, LLC (NewGen Administrative Services) to the U.S. Department of Health and Human Services Office for Civil Rights. The California-based company has reportedly begun sending data breach notification letters to over 105,000 individuals.

California plaintiffs should contact a data privacy lawyer if they are alerted to a data security incident that impacts their personal information. The Lyon Firm has the experience, resources and dedication to fight for a settlement on behalf of victims nationwide.

What Happened at NewGen?

In September 2023, a third-party managed services provider hosting servers that stored NewGen Administrative Services’ data alerted the company to a data security incident. The incident was dated September 13, 2023 and potentially involved unauthorized access to sensitive files. NewGen has not yet confirmed exactly what data may have been stolen or accessed, and so they assumed the worst and began notifying all data owners whose information may have been stored on the hacked servers.

NewGen said that it is notifying impacted individuals with connections to the following facilities: S&F Market Street Healthcare, LLC; Windsor Care Center National City, Inc.; Windsor Cheviot Hills, LLC; Windsor Country Drive Care Center, LLC; Windsor Court Assisted Living, LLC; Windsor Cypress Gardens Healthcare, LLC; Windsor El Camino Care Center, LLC; Windsor Elk Grove and Rehabilitation Center, LLC; Windsor Elmhaven Care Center, LLC; Windsor Gardens Convalescent Hospital, Inc.; Windsor Hampton Care Center, LLC; Windsor Hayward Estates, LLC; Windsor Monterey Care Center, LLC; Windsor Rosewood Care Center, LLC; Windsor Sacramento Estates, LLC; Windsor Skyline Care Center, LLC; Windsor Terrace Healthcare, LLC; Windsor The Ridge Rehabilitation Center, LLC; and Windsor Vallejo Care Center, LLC.

Example data breach notices sent to Attorney Generals list the following as potentially impacted: personal and health information including names, addresses, diagnoses, lab results, medications, birthdays, treatment information, driver’s license numbers, state ID numbers, Social Security numbers, claims information and financial information.

More About New Generation Health

Operating out of Los Angeles, California, New Generation Health, LLC (NewGen) has full operational responsibility for several properties — seven SNFs, five behavioral health centers, and one assisted living community — in California, Nevada, and Washington state. Both NewGen and Bold Quail Holdings are associated with 19 skilled nursing facilities in California, Nevada, and Washington:

  • American River Center
  • Anaheim Terrace Care Center
  • Ballard Center
  • Bay Crest Care Center
  • Creekside Center
  • Devonshire Care Center
  • Fountain View Subacute and Nursing Center
  • Kingsburg Center
  • Linden Grove Health Care Center
  • Montebello Care Center
  • Montesano Health – Rehab Center
  • Orchard Park Health Care and Rehab Center
  • Playa Del Rey Center
  • Rio Hondo Subacute and Nursing Center
  • Saint Joseph Transitional Rehabilitation Center
  • The Earlwood
  • The Heights of Summerlin, LLC
  • Willows Post Acute
  • Woodland Care Center

If you or a loved one have received a letter from Bold Quail, NewGen or one of the facilities listed above, you should contact our data breach lawyers to learn more about how to protect yourself and discuss possible legal action. Free and confidential consultations.