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Auto Defect Attorney

Investigating auto touch screen defects and defective auto infotainment systems

New automobiles have a range of technology that can be very convenient, though at the same time has the potential to fail at any time. Reports of touch screen defects and infotainment malfunctions are increasing and frustrated consumers have filed auto defect lawsuits as a result.

In 2021, owners of 2019 and 2020 Acura RDX vehicles filed a class action lawsuit against Honda, alleging the automaker knowingly sold vehicles equipped with defective touch screen and infotainment systems.

The official complaint states the defect renders many infotainment system features, including safety-related systems, unusable, elevating the risk of a collision. Acura owners have also reported a failure of the car’s Bluetooth capabilities.

The alleged touch screen defect has been reported shortly after consumers leave the dealership with a brand new RDX. The infotainment issue has been reported to the National Highway Transportation Safety Administration (NHTSA).

Plaintiffs claim that defective automobile touch screens and infotainment failures pose safety risks due to constant distractions and the possible failure of safety mechanisms to engage.

Attorneys claim Honda knew about the touch screen defect through design, manufacturing, testing data and consumer complaints collected by the National Highway Transportation Safety Administration or posted on public online forums. Common complaints with the defective infotainment system include frequent driving distraction, unexpected failure or audible messages, Bluetooth issues, frozen touch screen, and overall unsafe malfunction.

Plaintiffs from around the U.S. have reported the infotainment system freezing, shutting off and becoming unusable whilst driving.

Touch Screen Defects & Infotainment Malfunction

Defective cars and auto software components may cause a great number of auto accidents and subsequent injuries each year in the United States. The National Highway Traffic Safety Administration (NHTSA) works to issue recalls after accidents and auto defects are reported, however, defective automobiles are on the road at all times, endangering motorists and passengers.

Carmakers have allegedly been selling vehicles with faulty entertainment systems. Complaints have mounted with touch screens that freeze, flicker, and go dark. Audio systems have sound that goes out, and critical backup cameras that don’t work. Software compatibility has also been a big issue with many devices that cannot connect properly to the vehicle’s central entertainment system.

Malfunctioning car software may seem like a minor inconvenience, but can also present serious safety hazards. Plaintiffs have been successful in suing automakers.

In 2020, Subaru settled a software defect lawsuit for an estimated $8 million, and Honda (Acura) agreed to settle a similar class action car software defect case for an estimated $30 million. Ford Motor has been sued by plaintiffs for alleged defects with the MyFord Touch system. Ford settled in 2019 for $17 million. The National Highway Traffic Safety Administration pressured Tesla into recalling more than 100,000 S and X models built before 2018 because their touchscreens might fail.

As certain technology becomes expected in automobiles, carmakers have struggled to develop reliable navigation systems, interactive touch screens and entertainment systems.

A serious issue in manufacturing is the lead time for releasing new vehicles and the rapid evolution of digital technology. In other words, by the time a car rolls off the line with the designed software, it’s already obsolete. A new vehicle takes years to develop, even before safety testing and distribution.

There is no doubt that carmakers face a difficult task in designing entertainment systems  and touchscreens that work well. However, because the automakers know this better than anyone, they can stop making false claims about their products, and can avoid new litigation.

Consumer Safety Attorneys and your auto defect lawyer can assist in trying to hold car manufacturers responsible for the damage and harm of an auto accident, and recover rightful compensation following a preventable injury.

Joe Lyon is a highly-rated Auto Defect Lawyer and Product Liability Attorney reviewing auto accident cases and related defective touch screens for plaintiffs nationwide. 

The Lyon Firm works with automotive engineers and Accident Investigators to determine the root cause of accidents and specific auto defects. Lawsuits can recover rightful compensation for plaintiffs. 


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Joseph Lyon has 17 years of experience representing individuals in complex litigation matters. He has represented individuals in every state against many of the largest companies in the world.

The Firm focuses on single-event civil cases and class actions involving corporate neglect & fraud, toxic exposure, product defects & recalls, medical malpractice, and invasion of privacy.


The Firm offers contingency fees, advancing all costs of the litigation, and accepting the full financial risk, allowing our clients full access to the legal system while reducing the financial stress while they focus on their healthcare and financial needs.

Joseph Lyon
Keeping the consumer safe

Why are Auto Defects cases important?

Serious injuries and accidents often result from auto defects or auto accidents, and the injured victim suffers from life altering physical, mental and financial losses. Such economic and human losses can have devastating financial consequences on individuals and families if not properly compensated. Tort law allows those individuals to seek just legal recourse through auto defect lawsuits.


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Questions about Auto Defects Lawsuits

Has My Car Been Recalled?

Consumers can follow recall news or search for current and past recalls on the Web sites of the NHTSA, as well as on other car safety advocate outlets. Look on your car windshield for a 17-character Vehicle Identification Number. Your VIN is also located on your car’s registration card.

If your car has been recalled and you have suffered an injury, contact an auto defect attorney to investigate a potential claim

Can I File an Auto Defect Lawsuit?

You may not be aware that your car is defective. It is not always obvious when your seat belt or other safety component fails to function as intended. It can take an expert in auto engineering to determine what contributed to an accident or injury.

You can contact The Lyon Firm, and we will work diligently to review your auto accident case. If an auto defect was in part responsible for an auto injury, a lawsuit can be filed and a large settlement is likely.

If negligent manufacturers and automakers are directly responsible for an auto-related injury, a product liability and personal injury lawsuit may be filed and compensation may be recovered for accident victims. Plaintiffs may seek compensation that may include property damages, past and future medical expenses, lost wages and future earnings, and pain and suffering.

The Lyon Firm takes pride in representing consumers to make America’s roads safer by holding negligent auto manufacturers accountable for auto defects that lead to accidents and injuries. When car makers fail to institute basic safety measures and fail to test auto components before releasing cars tot he public, they may be targeted in product liability lawsuits.

Did an Auto Defect Cause my Accident?

Auto defects have been known to cause accidents in tire failure, tread separation accidents, brake malfunction and sudden acceleration cases.

Auto defects may not cause every accident, but they can play an integral part in causing injury in the event of an accident. This is common in defective seat back collapse, seat belt defects and airbag defects. When these crucial safety features fail to function as they were intended.

Who is Responsible for Auto Defects?

Auto manufacturers and car makers can be held liable in auto defect lawsuits. Many automakers outsource some of their production and may not always be aware of some defects. Honda, for example, purchased all their defective airbags from Takata.

Some defective auto part suits name other defendants like negligent auto dealerships or auto repair shops who alter car parts or fail to properly repair automobiles and leave a serious safety risk.

What Cars are Defective?

The list of defective automobiles changes each year, and it is more likely that certain components are defective rather than an entire brand name. Nowadays many car makers use the same third-party suppliers, which compounds safety issues when a defective auto part is produced.

What are the Most common Auto Defects?

In recent years, the most common auto defects have been faulty airbags. Millions of cars were recalled for defective airbags. Other common auto defects are defective throttles, defective car software, and tire failures. Tire failure has been an issue in many car accidents and truck accidents.

Can you sue a car manufacturer?

Product liability lawsuits may be filed against automakers if they produce and sell defective cars to the general public, whether knowingly or unintentionally. Automakers may be negligent for not properly testing cars properly before releasing them to consumers. Any accident or injury related to an auto defect can result in a good case against a car manufacturer.