Fifth Third Bank Unwanted Texts & TCPA Violations

Former clients of Fifth Third Bank have reportedly received unwanted text messages from the bank, potentially violating TCPA (Telephone Consumer Protection Act) statutes. The TCPA is an important privacy law that protects citizens from being harassed via text messages and robocalls.

Current and former Fifth Third clients may have a TCPA violation claim and file a class action lawsuit in order to receive compensation and to hold the financial institution accountable for improper marketing and breach of privacy. Violators of the TCPA may be fined $500 per text or call, and in some cases up to $1,500 for knowing or willful violations.

The Lyon Firm has experience engaging banks and other companies in class action TCPA lawsuits following egregious privacy violations that may include unwanted text messages and automated voice messages.

TCPA litigation has grown in recent years as companies have failed to adhere to consumer protection laws. Plaintiffs can join existing class actions or file a new claim. The Lyon Firm can take the lead and help plaintiffs navigate through a typically complex legal process.

Fifth Third Bank TCPA

In 2012 a lawsuit was filed on behalf of a plaintiffs that alleged Fifth Third Bank placed unsolicited autodialed calls to his cell phone without his prior express consent. The plaintiff reportedly asked the bank to stop and he still received unwanted calls, an action that violates the Telephone Consumer Protection Act. Several years later, new claims suggest Fifth Third may still be in violation of TCPA law, this time by sending out texts. One example is a former Fifth Third Bank client, no longer banking with Fifth Third, who received a text saying they put a hold on his account.

Many other banks have been named defendants in class action TCPA lawsuits in recent years. In 2013 Bank of America settled a TCPA case for $32 million after seven million individuals alleged that the bank made unauthorized calls and text messages to cellular telephones regarding credit card accounts or residential mortgage loans.

In 2019, Wells Fargo agreed to pay almost $18 million to resolve claims that they called and texted consumers without their consent, a clear violation of the Telephone Consumer Protection Act. US Bank agreed to a $2.67 million class action settlement due to unwanted text messages and phone calls. In the same year Compass Bank settled for $1.15 million to resolve a case brought on behalf of non-customers who received unsolicited auto-dialed survey phone calls.

If you have been harassed and badgered with unwanted texts and robocalls as a bank customer, you may have a TCPA claim and may be eligible for compensation. Contact The Lyon Firm to review your case. Joe Lyon offers free and confidential consultations.